Frequently Asked Questions
Check out the most frequently asked questions below.
Q: Can I use my HSA or FSA to buy Preparation H® products?
You can use your HSA and FSA tax-preferred savings account to purchase OTC products including Preparation H®. The passage of the CARES Act by US Congress includes provisions to restore OTC eligibility undertax-preferred HSA and FSA accounts. But your plan details may vary, so save your receipt and check with your benefits or health provider for eligibility.
Q: Where can I get a coupon?
For savings on PREPARATION H® products, go to Savings or call our Customer Service Call Center at 1-800-99PREPH (997-7374).
Q: Where can I purchase PREPARATION H®?
For a list of places to buy PREPARATION H®, go to Where to Buy. Our products are available at most retail, grocery, mass and drugstore outlets, as well as at many online retailers. Please ask the store manager for assistance if you do not see the product on the shelf.
Q: What sizes does PREPARATION H® come in?
We have several sizes available for many of our PREPARATION H® products—from 0.2 oz. tubes to 56-count packages. Our products are available at most retail, grocery, mass and drugstore outlets, as well as at many online retailers. If you do not see the size you wish to purchase, please speak with the store manager. See what sizes your favorite PREPARATION H® products come in.