Frequently Asked Questions

Check out the most frequently asked questions below.

Q: Where can I get a coupon?

A:

For savings on Preparation H® products, go to Savings or call our Customer Service Call Center at 1-800-99PREPH (997-7374).

Q: Where can I purchase Preparation H®?

A:

For a list of places to buy Preparation H®, go to Where to Buy. Our products are available at most retail, grocery, mass and drugstore outlets, as well as at many online retailers. Please ask the store manager for assistance if you do not see the product on the shelf.

Q: What sizes does Preparation H® come in?

A:

We have several sizes available for many of our Preparation H® products—from 0.2 oz. tubes to 56-count packages. Our products are available at most retail, grocery, mass and drugstore outlets, as well as at many online retailers. If you do not see the size you wish to purchase, please speak with the store manager. See what sizes your favorite Preparation H® products come in.

Contact us

Please feel free to contact us with your questions and comments in any of the following ways:

Contact us

Call a customer service representative toll-free at:

1-800-99PrepH or 1-800-997-7374
Monday-Friday 9 a.m. to 5 p.m. EST.

Write us

Write us at:

PCH Product Information
Pfizer Inc.
PO Box 1043
Kings Mountain, NC 28086

Email us

Email Us:

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information you are looking for.