Frequently Asked Questions
Check out the most frequently asked questions below.
Q: Where can I get a coupon?
For savings on Preparation H® products, go to Savings or call our Customer Service Call Center at 1-800-99PREPH (997-7374).
Q: Where can I purchase Preparation H®?
For a list of places to buy Preparation H®, go to Where to Buy. Our products are available at most retail, grocery, mass and drugstore outlets, as well as at many online retailers. Please ask the store manager for assistance if you do not see the product on the shelf.
Q: What sizes does Preparation H® come in?
We have several sizes available for many of our Preparation H® products—from 0.2 oz. tubes to 56-count packages. Our products are available at most retail, grocery, mass and drugstore outlets, as well as at many online retailers. If you do not see the size you wish to purchase, please speak with the store manager. See what sizes your favorite Preparation H® products come in.
Please feel free to contact us with your questions and comments in any of the following ways:
Call a customer service representative toll-free at:
1-800-99PrepH or 1-800-997-7374
Monday-Friday 9 a.m. to 5 p.m. EST.
Write us at:
PCH Product Information
PO Box 1043
Kings Mountain, NC 28086
To ask a question online, click here
Or visit our Product FAQ section to see if we have already provided the
information you are looking for.