Preparation H FAQ: Wyeth Consumer Healthcare
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BulletDo hemorrhoids "run in the family?"

There's no conclusive evidence, but some families do seem to have more trouble with hemorrhoids than others. Family diet may be partly to blame.

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What other conditions may feel like hemorrhoids?

Sometimes a small split or crack occurs in the skin near the anus (anal fissure), often caused by large, hard bowel movements. People also suffer from moderate or severe itching in and around the anus (pruritus ani) that is not caused by hemorrhoids but may be due to heat and tight-fitting clothing, improper hygiene, soaps and detergents and stress.

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BulletWhy has Preparation H introduced a gel form?

Preparation H Cooling Gel is a unique product that provides fast cooling relief. People who suffer from hemorrhoids want a product that delivers fast effective relief, so Preparation H worked to develop a product that specifically delivers these benefits. In addition, the gel is non-greasy, has no unpleasant scent and is easy to apply. Innovative products like Preparation H Cooling Gel prove that Preparation H is always looking for new ways to bring relief to sufferers of hemorrhoidal discomfort.

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BulletWhat is the best time to use the product?

This product should be used at the first onset of symptoms to avoid further discomfort or irritation. The products should especially be used at night, in the morning and after each bowel movement.

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BulletWhat are the indications for each product?
BulletOintment/Cream
Bullet helps relieve the local itching and discomfort associated with hemorrhoids
Bullet temporarily shrinks hemorrhoidal tissue and relieves burning
Bullet temporarily provides a coating for relief of anorectal discomforts
Bullet temporarily protects the inflamed, irritated anorectal surface to help make bowel movements less painful
BulletHydrocortisone 1% Anti-Itch Cream
Bullet temporary relief of external anal itch
Bullet temporarily relieves itching associated with minor skin irritations and rashes
Bullet other uses of this product should be under the advice and supervision of a doctor
BulletSuppositories
Bullet helps relieve the local itching and discomfort associated with hemorrhoids
Bullet temporarily relieves burning and shrinks hemorrhoidal tissue
Bullet temporarily provides a coating for relief of anorectal discomforts
Bullet temporarily protects the inflamed, irritated anorectal surface to help make bowel movements less painful
BulletCooling Gel
Bullet helps relieve the local itching and discomfort associated with hemorrhoids
Bullet temporarily relieves irritation and burning
Bullet temporarily shrinks hemorrhoidal tissue
Bullet aids in protecting irritated anorectal areas
BulletMedicated Wipes
Bullet helps relieve the local itching and discomfort associated with hemorrhoids
Bullet temporary relief of irritation and burning
Bullet aids in protecting irritated anorectal areas

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BulletCan I use Preparation H if I am pregnant or nursing a baby?

As with any drug, if you are pregnant or nursing, you should consult your physician before using this product.

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BulletHow should I store Preparation H?

Store at room temperature or in a cool place, not over 80°F. This is especially important with suppositories to avoid melting, as suppositories must soften at body temperature.

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BulletWhy don't some Preparation H products include applicators?

These products are indicated for external use only and are not to be inserted into the rectum. Therefore, the package does not include an applicator. An applicator is included with Ointment as it is indicated for use within the rectum. An applicator is included with Cream as it is indicated for both external use as well as application to the lower portion of the rectum. Suppositories do not come with an applicator as they are to be inserted directly into the rectum without the use of a device.

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BulletHow can I clean my applicator?

The instructions indicate that the applicator should be cleaned after every use. We have found that the applicator can be cleaned most successfully by washing it with rubbing alcohol, followed by a thorough rinse with plain water. Be sure to rinse well with water, as the alcohol might cause a stinging or irritating sensation if it comes in contact with delicate rectal tissue.

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